POSARA Privacy Policy

Introduction

Welcome to POSARA, a Point-of-Sale (POS) system designed specifically for coffee shops and cafes. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our POSARA platform ("Platform“). Please read this Privacy Policy carefully. By accessing or using the Platform, you agree to the collection and use of information in accordance with this policy.

Information Usage (Local)

Account Information

  • Shop name
  • Shop picture/logo
  • User name
  • User email
  • User password (encrypted)
  • User phone number
  • User position/role within your business
  • User profile picture

Operational Data

  • Categories and product details
  • Modifier detail (Ice, Sugar, Cup Size And Topping)
  • Order history and transaction data
  • Sales and business performance metrics
  • Promotion configurations
  • Payment processing information (only bank number)

Information We Collect

Usage Data (Private)

  • Log information
  • Device information
  • Access times and dates
  • Platform features used
  • Error reports

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Platform
  • Perform business analytics and generate reports
  • Communicate with you about service-related issues
  • Ensure the security of your account and our Platform
  • Fulfill your requests for specific features or services
  • Send you technical notices, updates, and support messages
  • Monitor usage patterns and Platform performance

Data Storage and Security

Local Data Backup

POSARA offers local data backup functionality, which stores your data on your device or local network. You maintain control over these local backups, and we do not access this data unless specifically requested for technical support purposes.

Cloud Data Sync and Backup

With your consent, POSARA provides cloud synchronization and backup services. This ensures your data is protected against hardware failures and accessible across authorized devices. Users have the option to enhance security by encrypting backup files or protecting them with a password of their choice. This additional layer of security ensures that even if unauthorized access to the cloud storage occurs, your data remains protected. All cloud-stored data is encrypted during transmission and at rest.

Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Password protection and encryption
  • Secure Socket Layer (SSL) technology
  • Regular security assessments
  • Limited personnel access to personal data
  • Secure data centers for cloud storage

Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.

We may share your information with:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Platform, provide services on our behalf, perform Platform-related services, or assist us in analyzing how our Platform is used.
  • Business Transfers: If POSARA is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Your Data Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request copies of your personal information.
  • Rectification: You can request that we correct inaccurate information.
  • Erasure: You can request that we delete your personal information.
  • Restriction: You can request that we restrict the processing of your information.
  • Data Portability: You can request a machine-readable copy of your information.
  • Objection: You can object to our processing of your information.

To exercise these rights, please contact us using the details provided below.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Subscription Access

To access the POSARA POS system, users need to subscribe to our service. Subscription information, including payment details, is collected and processed securely. Users can contact us directly to set up or modify subscriptions.

Children's Privacy

Our Platform is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated“ date. You are advised to review this Privacy Policy periodically for any changes.

Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: hi@cubetiqs.com
  • Phone: (+855) 015 860 086
  • Address: Toul Kork Phnom Penh, 12151, Cambodia

Last updated: April 12, 2025